Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness @ richardeward.com

Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness
by H. James Harrington
from McGraw-Hill

Customer Reviews:

• Avg. Customer Rating: 4.5 / 5.0

• Streamline Process
  1. Streamlining suggests the trimming of waste and excess, attention to every minute detail that might lead to improved performance and quality.
  2. Streamlining provides a smooth flow.
  3. With streamlining, the process will operate with the least disturbance to its surroundings.
  4. The 12 cornerstones tools to streamlining: a. Eliminate bureaucracy b. eliminate duplication c. Evaluate every activity in the business process to determine its contribution to meeting customer requirements. d.... more info

• Still Relevant and Valuable
  
  I recently re-read this book, first published in 1991, and found that - despite all the changes which have occurred in the business world since then - most of its material remains solid and relevant. In the Preface, H. James Harrington observes that organizations "are thinking differently about their processes. Processes are no longer viewed as just production processes. Today (i.e. in 1991), management realizes that that there are many processes that use material, equipment, and people to provide... more info

• The quality: the best competitive tool!
  In the actual times of constant, requiring and increasing professional improvement, you just have just only an alternative: to isolate yourself from the world: It's not an optional choice, but a question of surviving.
  The leadership process must involve all the team under his service; otherwise your destiny is uncertain in the values market: your market share will vanish silently and if you don't act and react faster than the business dynamic, you will be out of game: I think the comparison may be... more info

• Excellent Starting Point
  This book was highly recommended to me and it did not dissappoint. Simple yet powerful practices and principles are clearly laid out in an easily understood manner. I now have a foundation to build upon with future readings on the subject of BPI.

Similar Products: