Difficult Conversations: How to Discuss what Matters Most @ richardeward.com

Difficult Conversations: How to Discuss what Matters Most
by Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher
from Penguin (Non-Classics)

Customer Reviews:

• Avg. Customer Rating: 4.5 / 5.0

• Looking forward to great results!
  This book helped me to recognize where some of my previous conversations have gone wrong and should help me gain the foresight I need to avoid repeating the same mistakes in the future. Also a book that have a great chapter about this topic is I Love You. Now What?: Falling in Love is a Mystery, Keeping It Isn't

• Great Book
  This book is a wonderful tool to assist you in crafting a good response to a difficult conversation or work on training your management team to converse well. The contribution ideas are priceless, its a bargain for the price and a must have in any executive's library.

• Excellent tips for dealing with the most difficult conversations
  
  Difficult conversations is a book from the Harvard Negotiation Project (of which "Getting to Yes" is probably best known) and is about the conversations we need to have, but we are afraid of them or they always blow up in our face. How to handle such conversations.
  The book essentially consists of two parts (plus an intro, plus an end). The first part of about the problem and the different conversations happening when involved in a difficult conversation. The second part is concrete about, what... more info

• Dragged a little, but overall good content!
  I think the book would have probably suited me a little better because the CD seemed to drag a little here and there, but overall the content was great!

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