The Basics of Process Mapping @ richardeward.com

The Basics of Process Mapping
by Robert Damelio
from Productivity Press

Customer Reviews:

• Avg. Customer Rating: 3.5 / 5.0

• Concise introduction to process mapping
  Mapping a process is not something I learned in college. Even after a decade of working in a company, even though there is an appreciation for having solid processes, I have yet to meet people who can lead a team to capture the As-Is processes. As my interest increased on this subject, this book was brought to my attention by a co-worker.
  The first thing I learnt after reading this tiny book is the appreciation for the various levels of detail one can get into while mapping processes. Often, one sees a... more info

• Simple, efficient, effective, right on target!
  This book is rather for beginners in process mapping. It is clear extremely well focused, and effective. I got the information I needed in less than two hours of pleasant lecture. No dumb explanations about obvious real life examples covering more than 60% of the book! Book starts with a crisp and nice presentation of Relationship Map, Cross-functional Process Map and Flowchart. After that Flowcharting, Process Mapping, Relationship Maps, Cross-Functional Process Maps are explained and followed by an easy... more info

• work processes
  easy read, good information and did not bog the reader down with filler material.

• Great Book on Process Mapping for the Price
  This book is a great high level overview of process mapping. It covers the basics: the flow chart symbols in a process map, swim lane diagrams, relationship maps, cross functional process maps, common analysis questions and common pitfalls for process mapping.
  If you are new to process mapping, this book is great. If you are a seasoned process mapper or business analyst this book is a nice, briefcase-friendly reference. Internal consultants, business analysts, and any one wanting to do things better... more info

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