Mapping Work Processes @ richardeward.com

Mapping Work Processes
by Dianne Galloway
from ASQ Quality Press

Customer Reviews:

• Avg. Customer Rating: 4.0 / 5.0

• Perfect for beginners
  If you are a beginner in the area of quality or process improvement and are looking for a text or guide on process-mapping, this will be ideal one for you.
  This book goes in detail of process mapping, which is not exactly like making a flow-chart. A Process map goes in depth to map the intricate details of the process and identify the opportunities for improvement. This is actually a workbook for process mapping. Author has taken three very simple processes from everyday life and has mapped them to the... more info

• A best resource for process flowcharting
  Excellent workbook on process flowcharting and process improvement. I have used it professionally for years and find that it is an excellent resource for "regular people" who need help on process improvement. Its workbook format gets right down to business and it is sparing on words and long on wisdom. I highly recommend it.

• Mapping work processes
  Unfortunately for the money I expected more. This is a paperback spiral bound book and the contents were not what I had expected. If I would have understood that the processes mapped were not the typical "business" processes I would not have purchased it. It is now sitting on my bookshelf and I'll be looking to sell it back.

• Mapping work process made easy
  This book shows how to create flowcharts, which are proven to help improve any work process. Detailed exercises teach anyone how to chart and document processes, understand them, and make improvements from them. This hands-on, step-by-step workbook includes instructions on how to document work processes-a requirement for ISO 9000 registration.
  Contents :
  Introduction to Mapping
  Select the Process
  Define the Process
  Chart the Primary Process
  Chart Inspection Points more info

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