The Balanced Scorecard: Measures That Drive Performance (HBR OnPoint Enhanced Edition) @ richardeward.com

The Balanced Scorecard: Measures That Drive Performance (HBR OnPoint Enhanced Edition)
by Robert S. Kaplan, David P. Norton
from Harvard Business Review

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• THE BALANCED SCORECARD--MEASURES THAT DRIVE PERFORMANCE
  The article "The Balanced Scorecard-Measures that Drive Performance" was written in the HBR in 1992 but is still very powerful, relevant and useful today in guiding managers not to only rely on financial measures but to also include a balanced set of operational measures in the performance measurement system. This allows managers to look at an organization from several perspectives at the same time.
  Complementing financial measures with operational measures of internal business processes, customers and... more info

• The Best Way to Overcome Strategic Communications Stalls
  Since Peter Drucker first popularized the idea of business strategy, there have been vastly more strategies conceived than there have been strategies successfully implemented. Much attention has been paid to devising better strategies, and little to implementing strategies. The big pay-off is in the implementation, and THE BALANCED SCORECARD hits a home run in showing how to explain what needs to be done to successfully execute strategy. You must have more measures, and different measures than the... more info

• Introduction into the Balanced Scorecard
  This 1992 Harvard Business Review article, by Harvard Business School professor Robert Kaplan and David Norton, president of Nolan, Norton & Co., was the introduction into the now world-famous Balanced Scorecard - there is now even a Balanced Scorecard website. This article was followed by several other HBR-articles and two books ('The Balanced Scorecard' and 'The Strategy-Focused Organization').

  The main reason for the introduction of the balanced scorecard was that, in the authors' views,... more info

• The Balanced Scorecard: Measures That Drive Performance
  Do not buy an e-book. There is a lot of trouble downloading both the software and the article. When you think you can read the article at your leisure, you find it diffucult to read on-line and it cannot be saved into a 'word' document where you can adjust the font size, etc.

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