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The ITIL V3 Factsheet Benchmark Guide - An Award-Winning ITIL Trainer s Tips on achieving ITIL V3 and ITIL Foundation Certification for ITIL Service Management
from The Art of Service
Customer Review:
This book delivered exactly, and more, what it promised. We got extensive insight into the ITIL V3 processes, activities and their relationships from this title. Something we have ONLY been able to retrieve from this book and nowhere else.
This book is unique in its offer: the Mindmaps, the... more info
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Customer Rating:
3.5 / 5.0
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