Customer Review: This is a good book on knowledge management. It provides an adequate historical reference and a succinct framework for the opportunities and incentives for KM but it is as of 2002. This book needs updating. It's not bad but is pre-wiki and web images are dated. Buy used...don't spend $40.00.
Customer Review: Figallo appears to be providing his own model for web community success, which is built on building meaningful relationships... between "you" (the site owner/designer/manager/maintainer) and the people who visit your site, as well as between the site visitors themselves. "Meaningful relationships,... more info
