Customer Review: As a System Administrator that is handling a lot of things that are a bit above simple projects and below large scale projects this is a great primer. This book fill in vocabulary gaps, give advice on conflict management, and provides a lot of templates that work well for technical processes. I... more info
Customer Review: I'm currently managing what this book calls a "split team", with offices in Belgium, the Netherlands and Sweden. I was hoping for helpful tips and some examples of how others are managing cross-border issues. While the book is probably a good idea for a person who has not worked with an... more info
