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Beyond Machiavelli : Tools for Coping With Conflict
from Penguin (Non-Classics)
Customer Review:
This book is a fine contribution, but does not stand alone and is in some respects incomplete.
It emerges from Harvard's Negotiation Project. If focuses on conflict resolution as a process that requires a checklist, an analytic toolkit, and an action plan.
The comment that got me past... more info
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Customer Rating:
4.0 / 5.0
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