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Foundations of IT Service Management Based on ITIL® V3 (English version)
from Van Haren Publishing
Customer Review:
It is a good book to get you to the pass ITIL foundation exam but it is extremely limited, hard to read and does not contain a lot of the useful ITIL materials.
If you are not going to take the test, find another better book.
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Customer Rating:
3.5 / 5.0
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