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High Performance Benchmarking: 20 Steps to Success
from McGraw-Hill
Customer Review:
This book can certainly satisfy most readers' appetite for knowing and applying Benchmarking in various industries and companies of all sizes. Good coverage and fluent writing on benefits, difficulties and processes, but not sufficient practical and updated examples, I am afraid. However, I still... more info
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Customer Rating:
4.0 / 5.0
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